International Facility Management Group at the service of Retail networks in Europe and the U.S.A.
↓We are an international organization specialized in both planned and on-call maintenance of retail networks and corporate offices. Our original European borders, where we assist our Clients, have now been extended to all over North America.
Our facility managers are able to coordinate our local and dynamic network of technicians in 7 languages (English, French, German, Italian, Polish, Spanish and Dutch). Nothing prevents us from helping you. Our experienced facility managers are polyglots and can coordinate our extensive and ever-evolving network of local technicians no matter where you're located.
Ordinary or reactive maintenance? Get a partner who can do both! Indeed, whether scheduling maintenance or dealing with a sudden emergency, here is just some of what we can do for you:
We have a fully modernized approach to maintenance: we can use Service Channel or existing FM software, or even integrate you into our own facility management system!
We won't bore you by endlessly going on about how efficient and effective we are at our work or how respecting the environment is important to us. Our certifications speak for themselves.
With a clear understanding of the demands of retail spaces and experience with facility technicians, our procurement specialists scout technicians with only the best qualifications.
Our procurement department goes above and beyond certifying the suitability and qualifications of our suppliers:
Having acknowledged the different needs and procedures of both our retail clients and our suppliers, it is our priority to facilitate communications, upstreaming to clients and downstreaming to vendors in our network. We first focus on educating our vendors on cross-communication and then require them to train their field technicians to follow the communications flow required by the client, while documenting it all on the CAFS systems.